How to Resolve Exchange Contacts not Syncing with iPhone ?

Nowadays, mostly business owners use Exchange server to sync Outlook contacts with their smartphones. Out of which, iPhone is just a device that allows a user to make calls, take pictures and easily access the internet. However, with growing technology, there are lots of glitches that arise and make it very difficult when it comes to users using any device. One of the most common issues is Exchange contacts not syncing with the iPhone.

If users have an iCloud account, then it becomes easy to sync personal data between different devices including iPhone, iPad and Mac OS but frequently problems when it fails to sync contacts with iPhone. Therefore, in the upcoming section, we are going to discuss different ways that will help to resolve “Exchange contacts not syncing with iPhone”.

Reasons & Solution to Fix “Exchange Contacts Not Syncing”

There are following reasons along with solutions due to which users need to fix “Exchange contacts not syncing with iPhone. Let us have a look:

 Account Configuration Issue

Mostly Account Configuration become the synchronization issues of contacts. At times, users try to configure Exchange account but due to some network issues or not following the proper steps of account creation, an unable user to sync contacts with their iPhone. Thus, to overcome this problem, users need to perform this workaround:

Step 1: Add Exchange account to iPhone’s Mail app

• • First of all, you must have to open iPhone’s Settings.
  • Then, scroll down and Choose Mail option.
  • Click on Accounts, which is available at the top of “Mail” page.
  • Now, select Add Account. With this option, every account is synchronized with your iPhone’s Mail app.
  • Tap MS Exchange that will open the “Exchange” form to fill out.
  • Next, enter all the Exchange account details including, id, password, and description.
  • Press Next button. Enter the Exchange server account details, i.e., Domain, Username, Password.
  • In the last step, you can enable or disable components of MS Exchange. Even you can synchronize these options like email, contacts, calendars, etc.

If the above steps are followed properly regarding account creation, then Exchange contacts easily syncing with iPhone X 11/10/8 /7, or any other versions.

Step 2: Access Microsoft Exchange on iPhone device

• • • Firstly, you have to Open Mail and go to the “Exchange” section. Its specific location on the “Mailboxes” page might vary depending on other email accounts that you have synchronized.
    • Then, choose the Inbox folder. It comes below to the “Exchange” heading. Doing so will only bring you to the Exchange inbox, where anything you have synchronized that would be listed.

Synchronization Problems Occur in Outlook

This is a very common issue when Microsoft Exchange cannot move all contacts to iPhone ios 7 / 10 /11 easily. It usually happens when users have thousands of contacts in Outlook. Due to a large amount of data standard syncing method fails when switching to iPhone. Follow below steps to sync all entries from Outlook with iPhone:

• • First, you can enable syncing single type of data at once like contacts, calendars, tasks.
  • If the application that you are using to host Outlook file get fail to work with Exchange server, move to the default and try this again.

 

Helpful Post: Fix Exchange Contacts Not Syncing with Android

MS Exchange Contacts Not Syncing With iPhone 10/8/7

Another issue with iPhone and Exchange server is when contacts are disappearing from the iPhone. In rare cases, users can sync email and calendar, but not contacts on iPhone. First users must check all contacts are actually available on Exchange server. Go through the following approach:

• • Go to Settings option and then, choose contacts. After that, click on Exchange
  • Now, turn on the contacts on and return back to the homepage.
  • Select Contacts and, then choose Groups
  • Next, choose all Exchange, contacts and then, click on Suggested Contacts.

These above steps ensure that Exchange mail account is enabled for showing on your iPhone, which can fix the issue.

iCloud is set up perfectly but contacts not syncing automatically

Sometimes, users have iCloud setup correctly but contacts still cannot sync thus it can be an issue of having the up to date iOS. In that case, you should check all updates be going through these steps:

• • • First, click on Settings and then the General tab
    • After that, choose the Software update.
    • Keep in mind sure that your iPhone device is running the latest iOS.

Repeat or Duplicate Contacts After Syncing

In order to remove some duplicate and repeat contacts from your smartphone, you have two different options. Some of them are listed below:

• The first option is, go through that phone manually and erase duplicate items.
• Another one is, if you are using Mac platform, then you can open Contacts app and choose Card >> Look for duplicates. Now, this app will find all duplicate items in your list automatically.

Can not Remove contacts across multiple devices

Unfortunately, to remove all your contacts across several devices you should go and erase them in each one separately. Well, you have to follow below workarounds:

• For your iPhone, navigate to the Settings
• Now, choose Mail, Contacts, Calendars and then iCloud
• After that, turn off the Contacts button and select an option Delete from my iPhone

Helpful Post: Import CSV Contacts to iPhone Without iTunes

People are now so dependent on their smartphones that every little piece of information is stored in it. The address book of one user saves multiple contact details in an organized way. Sometimes, users may need to sync their Exchange contacts with iPhone for safety purposes. Thus, in this write-up, we have discussed all possible reasons along with solutions to fix the “Exchange contacts not syncing with iPhone” issue. Make sure you follow each manual step very carefully without any hassle.